File a Complaint

The Harris County Precinct 4 Constable’s Office thoroughly investigates all complaints filed against department personnel. Maintaining public trust is the highest mandate of law enforcement and allegations of misconduct are taken seriously by Constable Mark Herman. It is important that members of the public are confident their complaints will be addressed quickly and impartially, with the same level of professionalism they have come to expect from the Harris County Precinct Four Constable’s Office.

If you wish to file a complaint against one of our personnel, you may do so with any departmental supervisor. The supervisor will listen to your complaint and forward it to the administrative offices where it will be assigned for investigation. If your complaint is against a peace officer, Section 614.022 of the Texas Government Code requires that in order for a complaint to be considered by the head of a state agency, a fire department or police department, the complaint must be in writing and signed by the person making the complaint. This section also requires that the officer being complained on is provided a copy of the complaint against them. Complaints alleging criminal activity on the part of the employee will be investigated by the Harris County Constable Pct. 4 Internal Affairs Division and when appropriate, may be referred to the Public Integrity Division of the Harris County District Attorney’s Office. Complaints involving procedural or policy issues are normally investigated and handled by the employee’s supervisor.

A member of this agency will be assigned to investigate your complaint. You should expect to hear from that person within a couple of days. The investigator will attempt to arrange for a convenient time and location to conduct a formal interview with you and possibly have you complete a statement regarding the incident. The employee(s) involved will be instructed not to contact you unless it is in response to a police service need.

Following the conclusion of the complaint investigation, you will be notified of the status of your complaint and the outcome of the investigation.

If you have any questions about filing a complaint, feel free to contact the Administrative Captain of the Internal Affairs Division at 832-927-6200. You may also contact our communications personnel by calling the main number listed on the front of this brochure and ask to speak with the Sergeant on duty.

To submit your commendation / complaint, you may do one of the following:
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• Reduce the commendation / complaint information into writing, sign it and mail it to the address listed below.
• Call us Monday - Friday 8:00am to 5:00pm at 832-927-6228 or 832-927-6229.
• Download and complete the commendation / complaint form. Once the form has been completed, mail it to the address listed below:

​Harris County Constable’s Office, Precinct 4
Attn: Internal Affairs Division
6831 Cypresswood Dr.
​Spring, TX 77379